CCI-Prävinar #1: Cutting Crime Impact - Innovating security solutions with human-centred design
Abstract
The delivery of security appears increasingly dominated by technology-focused solutions derived from technology-centred thinking. While there is debate on the relevant merits of 'soft' and 'hard' security approaches, the truth is that, depending on the context, delivering everyday security — for example, through effective policing — requires both. Tension exists between a need for humanised, community-oriented and collaborative approaches to constructing security and the top-down, increasingly technology-driven desire to 'militarise' policing.
Davey and Wootton share insights gained over the last two decades in using a human-centred design approach to tackling issues of security. Their EU-funded project Cutting Crime Impact (CCI) has developed new Tools to support police process and system improvements — from the training, briefing and management of police officers to the delivery of crime prevention advice. Davey and Wootton will discuss how a more human-centred approach has enabled a rethinking and reframing of problems previously described from a top-down perspective, so as to better meet the needs of end-users, be they police, policymakers or citizens.
Speakers